what3words comes to NetCourier!

We are proud to announce our recent partnership with award winning location software company what3words.

what3words provide a really simple way to talk about location. They have divided the world into a grid of 3m x 3m squares and assigned each one a unique 3 word address. It means anyone can accurately find any location and share it more quickly, easily and with less ambiguity than any other system.

So why has Metafour decided to incorporate what3words technology into our NetCourier delivery management system? Well, NetCourier is all about making delivery easier. The reality about current way addressing works, even in developed cities like London, is that it is not perfect. There are still many addresses that are difficult to find. Many times, an address does not necessarily point to a door or entrance, but rather a general building location. This can make delivery difficult and wastes valuable time.

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There is also a growing need for delivery to places outside of the traditional home and office address. So how does a delivery company like an independent courier, for example, limit the impact of miss-delivery, or redelivery using an inadequate addressing system?

Well, this is why we have decided to introduce the what3words 3-word addressing format as an additional option on all NetCourier bookings. what3words integration will be available in NetCourier client portal address manager from Version 7.6. 3-word addresses allow courier companies to complete deliveries faster and more reliably.

By simply entering a new address, and “pinning” the front door or preferred delivery location on the Map, this reference will be added to the address. The free what3words app (available on Android and iOS) can then be used by drivers to locate the exact delivery point in no time. 3-word addresses can also be entered directly into navigation tools like Navmii and MapTrip.

This will ensure that when your drivers or messengers are unable to find an address or entrance using standard mapping tools, they can refer to the 3-word address which is accurate to within 3x3 meters, directing them to a delivery point instead of a general building location.


In testing, drivers delivering 20 packages to 20 locations using 3-word addresses did so a staggering 2 hours faster than drivers using standard addresses. A saving of 30%. Drivers using the what3words reference spent 50% less time locating the addresses and those using the what3words reference never had to call a recipient to clarify the delivery location. This compared to 7 calls that were made to recipients by drivers using standard addresses.

Looking for a Logistics Software Partner? Look No Further.

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